Privacy Policy

Privacy Policy for Alhabib Smartbazar

Effective Date: 01-03-2025

At Alhabib Smartbazar, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and mobile application. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following personal information from you when you use our services:

• Name: To identify and address you during communication and transactions.
• Email Address: For receipts, order updates, promotions, and customer support.
• Mobile Number: For order confirmations, service, and delivery communication.
• Location: To provide accurate delivery and location-based services.

2. Why We Collect Your Information

We collect your information to:

• Provide and deliver products and services.
• Offer customer support and improve service quality.
• Send offers, updates, and promotions if you opt-in.
• Comply with legal and regulatory requirements.

3. How We Use Your Information

• To fulfill orders and provide requested services.
• To improve user experience and service quality.
• To communicate regarding orders, support, or other updates.
• To send promotional messages if you have consented.

4. How We Protect Your Information

We implement various security measures to protect your personal information:

• Data encryption during transmission.
• Secure storage with controlled access.

Although we strive to protect your data, no system is 100% secure. We are committed to continually enhancing our security measures.

5. Sharing Your Information

We do not sell or trade your personal information. We share it only with:

• Service Providers: Payment processors, delivery partners, marketing services.
• Legal Authorities: When required by law, court order, or regulation.
• Business Transfers: In case of merger, acquisition, or sale (with prior notice).

6. Retention of Your Information

We retain your personal information only as long as necessary to fulfill business, legal, and regulatory requirements. Once no longer required, the data will be securely deleted or anonymized.

7. Your Rights and Choices

You have the following rights regarding your personal data:

• Request access, correction, or update of your personal data.
• Request deletion of your data (subject to legal obligations).
• Opt-out of promotional communications anytime.

8. Cookies and Tracking Technologies

We use cookies and tracking tools to enhance your browsing experience, remember preferences, and analyze website traffic. You can manage cookies through your browser settings.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not intentionally collect data from minors. If we discover such collection, we will delete the information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here with the updated effective date. You are encouraged to review this page regularly.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Email: mangrovshopping@gmail.com

Address: 3068 Rajdanga Main Road, Block EF/5, First Floor, Kolkata-700107, India.